Whether delivered as a stand-alone service or as an adjunct to our call accounting services, ComSci’s Instant Access offering provides you with a powerful real-time capture and search facility of all calls recorded on multiple private branch exchange (PBX) and VoIP systems.
When a call is placed, the details (destination, duration, calling extension, etc.) are transferred to ComSci’s web-based Instant Access module, which enables the viewing of real-time call detail records.
A simple to use search screen provides instantaneous access to your data – what calls were placed to a particular number, from a particular extension, on a particular day, over a particular trunk group and so on. Use the module to generate detail or summary exception reports of long duration calls, international calls – the possibilities are endless. The system may be used for traffic engineering purposes, compliance monitoring, fraud or abuse detection, etc.
- Real-time access to call detail
- Fraud alarms and emergency alerts
- Notification and management of abuse and misuse
- Call logging for corporate security purposes
Please contact us for a demo.