Founded in 1937, Electrocomponents is the world’s leading high service distributor of electronics and maintenance products. Operating under the trading brands of RS Components and Allied Electronics, the company offers around 500,000 products sourced from over 2,500 suppliers. With operations in 32 countries and distributors in a further 37 markets, Electrocomponents ships 44,000 parcels a day to over one million customers in about 80 countries. With around 6,300 employees worldwide, the Company has a multi-channel approach to market, including eCommerce, catalog, trade counters and sales teams.
Great User Experience
Electrocomponents adopted PowerSteering as a key tool to expedite delivery of an ambitious five-year strategy. The strategy required the successful delivery of over 150 business change projects in the 5 year time period utilizing multiple project methodologies including Prince 2, DMAIC and Agile (Scrum). The projects range in size and cover the whole spectrum of business change including SAP implementations, logistics and supply chain improvement projects, web development and customer experience improvements.
Having embedded PowerSteering within the user community, Electrocomponents focused first on exploiting the tools added benefits it. The Electrocomponents team is targeting a 20-30% reduction in project cycle times as well as a reduction in costly overhead for the production of reports. In the first year of having PowerSteering, Electrocomponents more than doubled the number of change projects they were able to deliver and expect to further build on the initial success.