Leading IT services organization selects workflow-driven, cloud-based PSA for real-time visibility into projects, time & expense, and resource management
AUSTIN, TEXAS, June 30, 2014 – Upland Software, Inc., a leading provider of cloud-based enterprise work management applications, today announced that RL Canning, a global IT services organization, has selected Upland’s Tenrox PSA application for its ability to streamline business processes to improve the efficiency of overall operations.
RL Canning, a rapidly growing IT company with over 250 employees combines human resources, skills and knowledge with processes and information technology to deliver uniquely branded solutions to its clients. With its headquarters located in Chicago, Illinois and an additional office in Springfield, the company chose the Tenrox application to gain insightful information into all projects being operated across their globally dispersed workforce. Migrating directly away from a competing Timesheet solution, they required a flexible tool that would allow them to eliminate administrative overhead as well as manual processes caused by disconnected systems.
“We chose to implement the Tenrox Professional Services Automation application over its competitors because we felt it had the most robust and flexible solution for our business requirements”, explains Greg Canning, Managing Partner at RL Canning. The software will help easily align their projects with their business goals by adapting to their internal processes for project development and billing. With its innovative capabilities, Upland Software’s Tenrox PSA is providing RL Canning with real-time insight into utilization and valuable project cost information for a more proactive approach to decision making.
Additional key elements that RL Canning plan to leverage with Tenrox PSA include:
- Certified integrations with their own accounting, payroll, and financial systems
- Dashboards that are easily configured to improve overall financial analysis
- Graphical workflow engine that gives a comprehensible representation of work processes
- A user-friendly mobile application for all RL Canning employees to leverage
The Tenrox workflow-driven cloud application is designed to meet the challenges of managing globally dispersed services organizations and project workforces. It automates project initiation, resource management, time and expense, and reporting and analytics to enable customers to improve the management of billable projects from pipeline to close. Tenrox offers configurable cost and billing rules, including chargeback or invoicing, with certified integrations to all major CRM and accounting systems. Organizations worldwide, including Abbot Vascular, Barnes & Noble, Estee Lauder, Eaton, General Electric, and JDA Software, trust the Tenrox product to meet their requirements in the areas of Professional Services Automation (PSA) and time and expense tracking. Tenrox is part of the Upland Software family of cloud-based enterprise work management applications. For more information, visit www.tenrox.com.
About RL Canning
RL Canning Inc. is a leading information technology services company that is dedicated to providing solutions that assist clients in maximizing the contributions of people, process and technology. Regardless of where in the world you do business or how technical the solution, an organization relies on people to drive improvement and success. RL Canning’s experience and capabilities span across industries and business functions within Fortune 1000 and Government organizations. For more information, please visit www.rlcanning.com
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