Quality Control Command Center.
AccuRoute Queue provides organizations with a secure and efficient way to manage their document queues through the AccuRoute document process automation platform. AccuRoute Queue gives users control of documents that are in-process and may require manual intervention or external system access to address deficiencies and exceptions (such as missing information or signatures). AccuRoute Queue provides the capabilities required to specify the stages a document must flow through and the criteria used to evaluate completion of each stage for that organization’s processes. It automatically identifies documents that have not met all the criteria required for their defined process, and delivers the necessary means to manage queues of these documents until completion.
Automating a specific document process requires a captured document to proceed through one or more stages of:
- Additional data collection and/or validation
- Data exchange with other applications
- Visual reviews and/or approvals
- Collection of electronic signatures
Traditionally, managing business processes meant creating multiple copies of documents and creating inefficient manual processes for tracking documents and their required data collection, approval and signatures. Now, with AccuRoute Queue, users can easily capture documents and efficiently manage the entire queue process electronically.
AccuRoute Queue Benefits
Confidentiality and Security
With flexible rules, you can ensure confidentiality, and restrict AccuRoute Queue access to users by the line of business’s they are assigned to, as well as, restrict permissions to actions and functions required for a particular user.
You can quickly combine multiple documents relating to a specific matter into a multi-page document set prior to being routed or archived, eliminating the need for the recipient to waste time looking through their e-mail or archives for related documents.
Eliminates Lost Documents
The AccuRoute Server tracks, logs, and archives every document that is processed by the AccuRoute Queue administrator to minimize the chance a critical communication is lost or mishandled.
Improves Time to Revenue
With early intervention and review, invoices, explanation of benefits, and billing documents can be approved and assumed complete to move quickly and efficiently.