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Racing to the Records Room: Digitizing Legal Archives
As many businesses look to create efficiencies and increase productivity, the large quantities of business content that reside as paper documents pose a major obstacle.
This is exceptionally dominant within legal offices. InfoTrends, a market-leading research and consulting firm, found that 59% of business content in legal is still stored as paper, which is more than any other surveyed vertical in the research study. Basic document storage and archival of information is a challenge. Managing paper documents can be a monumental task, however, the location of records, including the office space to store documents, can also be cumbersome and costly.
Common processes are almost completely manual and very paper-intensive, including client onboarding, the trial, settlement/mediation, and appeal process. InfoTrends’ conducted primary research within this area and found that 96.8% of respondents that work within law firms said that they maintain hardcopy files of relevant case paperwork. When working primarily with paper documents and manual processes, there is an increased risk of lost documents, damaged documents, and longer search times. Inefficiencies and a lack of security are also challenges when dealing with paper, as documents can easily be “checked out” from a file cabinet with little way of guaranteeing their return. Market research shows that digitizing legal records is driven by the need to reduce costly storage fees, increase accessibility to data, and deliver more personalized experiences to clients.
Learn more about this trend from industry experts, and gain insight into a clear methodology for embarking on records scanning initiative.
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