Podcast

Sales Excellence with Exceptional Customer Experiences

Hear what exceptional in sales and account management looks like.

Success in selling is all about understanding people and problems. But the best of the best take it to another level by delivering exceptional customer experiences. Sunny Bliss joins Revenue Optimization Radio to talk about what exceptional in sales and account management looks like, the importance of methodology and how to craft a successful sales presentation.

Sunny is Director of Strategic Accounts at New Voice Media, the cloud contact center designed for Salesforce.com. Designed for the needs of sales and support teams, New Voice Media designs solutions to help companies make their customers feel great every time.

October 17, 2018

More resources

Podcast
Generative AI in the Workplace

Generative AI has redefined the way we work and interact with technology. From content creation to data analysis, its potential is limitless. But how can organizations harness this power effectively? In this episode, our Product Marketing Specialist, Skailar Hage, delves into the world of generative AI, exploring its opportunities, challenges, and the future it holds for the workplace.

Read more

Podcast
The Do’s and Don’ts of AI Knowledge Assistants in the Workplace with Stephen Harley

AI-based virtual assistants have become a natural part of peoples’ homes. Now that they’ve made their way into the workplace, let’s take a closer look at them. Whether it’s helping your team make better decisions or scheduling a meeting, AI-based virtual assistants are here to stay. In this episode, our Product Manager, Stephen Harley, shares what’s possible along with the Do’s and Don’ts of AI Knowledge Assistants for the workplace.

Read more

Podcast
How to Dip Your Contact Center Toes Into the Cloud with Fiona Vanderlinde

There’s so much going on in contact centers every day. For those still with on-premise servers, agents could have upwards of 20+ different applications at once trying to get something done for a customer. To eliminate those headaches and avoid in-person accidents like tripping and unplugging a cord which could take hours to solve, cloud is the answer. For organizations still on the fence about moving to the cloud, this podcast episode is for you. Join us as our own Fiona Vanderlinde discusses the importance of moving contact centers to the cloud.

Read more