Integrations

Integrate Leading Telephony Systems and CRM Platforms

Upland InGenius connects Asterisk, Avaya, Cisco, Genesys, Mitel, and Twilio phone systems to Microsoft Dynamics 365, Salesforce, and ServiceNow customer relationship management systems.

Integrate Your Existing Phone System into Microsoft Dynamics 365

Use Upland InGenius to combine your existing phone system with the rich customer information and robust reporting tools of Microsoft Dynamics 365.

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Integrate Your Existing Phone System into Salesforce

Upland InGenius builds on Salesforce Open CTI to help your contact center increase agent productivity and provide an enhanced customer experience.

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Integrate Your Existing Phone System into ServiceNow

Upland InGenius uses computer telephony integration (CTI) to connect existing Avaya, Cisco, and Genesys phone systems into ServiceNow.

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Upland InGenius Connects Your Existing Asterisk Phone System

Using advanced computer telephony integration, Upland InGenius connects your existing Asterisk phone system with Microsoft Dynamics 365 or Salesforce.

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Connect Your Avaya Phone System to Your CRM

Upland InGenius combines your existing Avaya phone system with leading CRMs, using computer telephony integration.

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Connect Your Cisco Phone System to Your CRM

Using advanced computer telephony integration, Upland InGenius connects your existing Cisco phone system with leading CRMs.

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Connect Your Genesys Phone System to Your CRM

Upland InGenius connects your existing Genesys phone system with Microsoft Dynamics 365, Salesforce, or ServiceNow.

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Connect Your Mitel Phone System to Your CRM

Upland InGenius connects your existing Mitel phone system with Microsoft Dynamics 365 or Salesforce.

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Connect Your Twilio Phone System to Your CRM

Upland InGenius combines your existing Twilio phone system with Microsoft Dynamics 365 or Salesforce.

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