{"id":4515,"date":"2024-04-04T17:26:20","date_gmt":"2024-04-04T23:26:20","guid":{"rendered":"https:\/\/uplandsoftware.com\/ingenius\/?page_id=4515"},"modified":"2024-06-25T18:41:44","modified_gmt":"2024-06-26T00:41:44","slug":"salesforce-cisco-meeting-request","status":"publish","type":"page","link":"https:\/\/uplandsoftware.com\/ingenius\/salesforce-cisco-meeting-request\/","title":{"rendered":"Salesforce and Cisco CTI Solution"},"content":{"rendered":"<p><span data-contrast=\"auto\">Increase agent productivity and earn happier customers with a seamless connection between Salesforce Omni-Channel and your Cisco business phone system.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With Upland InGenius, you can bring call handling controls into Salesforce and boost the productivity of your service and sales team with features like:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><strong>Screen pop\u00a0<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><strong>Screen transfer\u00a0<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><strong>Click-to-dial<\/strong><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"5\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><strong>Preview dialing<\/strong><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Our customers see an average of 50% uplift in agent call handling when integrating Salesforce with their Cisco Call Manager, Cisco UCCX, Cisco UCCE, or Cisco PCCE. Fill out the form to schedule a quick chat to learn more.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:279}\">\u00a0<\/span><\/p>\n<hr \/>\n<p><strong>Watch the video to see how the InGenius CTI solution helps your contact center agents know who&#8217;s calling and why.<\/strong><\/p>\n<p><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\">\n<div class=\"wistia_embed wistia_async_zhm9c6xo62 dnt=1 videoFoam=true\" style=\"height:100%;position:relative;width:100%\">\n<div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/zhm9c6xo62\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>InGenius can also be found on <a href=\"https:\/\/appexchange.salesforce.com\/appxListingDetail?listingId=a0N3000000B2tR3EAJ\" target=\"_blank\" rel=\"noopener\"><strong>Salesforce AppExchange<\/strong><\/a> \u2014 see our reviews from Cisco and Salesforce users!<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-4525\" src=\"https:\/\/uplandsoftware.com\/ingenius\/wp-content\/uploads\/sites\/42\/available-on-appexchange-badge-768x225-1-300x88.png\" alt=\"Salesforce Badge: Available on Appexchange\" width=\"300\" height=\"88\" srcset=\"https:\/\/uplandsoftware.com\/ingenius\/wp-content\/uploads\/sites\/42\/available-on-appexchange-badge-768x225-1-300x88.png 300w, https:\/\/uplandsoftware.com\/ingenius\/wp-content\/uploads\/sites\/42\/available-on-appexchange-badge-768x225-1.png 768w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Increase agent productivity and earn happier customers with a seamless connection between Salesforce Omni-Channel and your Cisco business phone system.\u00a0 With Upland InGenius, you can bring call handling controls into Salesforce and boost the productivity of your service and sales team with features like:\u00a0 Screen pop\u00a0 Screen transfer\u00a0 Click-to-dial Preview dialing Our customers see an [&hellip;]<\/p>\n","protected":false},"author":194,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-demo-request.php","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4515","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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