{"id":4956,"date":"2024-11-05T14:10:06","date_gmt":"2024-11-05T20:10:06","guid":{"rendered":"https:\/\/uplandsoftware.com\/ingenius\/?page_id=4956"},"modified":"2024-11-06T08:48:10","modified_gmt":"2024-11-06T14:48:10","slug":"supercharge-your-genesys-telephony-meeting-request","status":"publish","type":"page","link":"https:\/\/uplandsoftware.com\/ingenius\/supercharge-your-genesys-telephony-meeting-request\/","title":{"rendered":"Supercharge Your Genesys Telephony with Innovative CTI Technology"},"content":{"rendered":"<p>Know who\u2019s calling and why with a seamless connection between your CRM and your Genesys phone system.<\/p>\n<p>As a Genesys AppFoundry partner since 2018, InGenius is a trusted advisor to contact centers and service desks wishing to amplify the value of their technology investments. With highly configurable workflows, we offer flexible solutions for:<\/p>\n<ul>\n<li>Genesys Engage and Cloud + Salesforce and Salesforce Service Cloud Voice<\/li>\n<li>Genesys Engage and Cloud + Microsoft Dynamics 365<\/li>\n<li>Genesys Engage + ServiceNow<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4782 size-full aligncenter\" src=\"https:\/\/info.uplandsoftware.com\/rs\/951-EJA-050\/images\/Genesys%2BInGenius_LP graphic.png\" alt=\"crm and genesys\" width=\"400\" height=\"216\" \/><\/p>\n<p>Add instant value to your existing tech stack and bottom line, without overhauling your infrastructure. With over 20 years of experience, InGenius offers easy CTI implementation and enables contact centers to increase productivity and make intelligent operational decisions for fast ROI on their technology investment.<\/p>\n<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/zhm9c6xo62.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script>\n<div class=\"wistia_responsive_padding\" style=\"padding: 56.25% 0 0 0; position: relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height: 100%; left: 0; position: absolute; top: 0; width: 100%;\">\n<div class=\"wistia_embed wistia_async_zhm9c6xo62 seo=true videoFoam=true\" style=\"height: 100%; position: relative; width: 100%;\">\r\n<div class=\"wistia_swatch\" style=\"height: 100%; left: 0; opacity: 0; overflow: hidden; position: absolute; top: 0; transition: opacity 200ms; width: 100%;\"><img style=\"filter: blur(5px); height: 100%; object-fit: contain; width: 100%;\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/zhm9c6xo62\/swatch\" alt=\"\" aria-hidden=\"true\" \/><\/div>\r\n<\/div>\n<\/div>\n<\/div>\n<hr \/>\n<p>In a 30-minute demo with one of our CTI specialists, you can see how to use advanced configuration capabilities with your existing call queues, routing, IVR and workflows to easily fulfill your unique contact center requirements.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4765 size-medium\" src=\"https:\/\/info.uplandsoftware.com\/rs\/951-EJA-050\/images\/ingenius-summer-and-fall-2024-g2-badges.png\" alt=\"InGenius Summer and Fall 2024 G2 badges\" width=\"400\" height=\"210\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Know who\u2019s calling and why with a seamless connection between your CRM and your Genesys phone system. As a Genesys AppFoundry partner since 2018, InGenius is a trusted advisor to contact centers and service desks wishing to amplify the value of their technology investments. With highly configurable workflows, we offer flexible solutions for: Genesys Engage [&hellip;]<\/p>\n","protected":false},"author":208,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-demo-request.php","meta":{"_acf_changed":false,"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-4956","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Supercharge Your Genesys Telephony with Upland InGenius<\/title>\n<meta name=\"description\" content=\"Know who\u2019s calling and why with a seamless connection between your CRM and your Genesys phone system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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