If you have questions on Upland InterFAX, you’ve come to the right place.
We want to help our users get the most out of our cloud fax solution. Have a question on specific features or settings? Take a look below to find our guidelines and FAQ. Not sure what you’re looking for or where to start? Contact InterFAX Support directly and we’ll be happy to help guide you.
Please note: if you are looking for help information on our Legacy Web Interface, the guides here are for users of our New Control Panel (with the URL “cp.”). If you require support using our Legacy Web Interface (with the URL “secure.”), then please see the documentation here.
I have questions regarding sending faxes or receiving feedback for sent faxes.
I have questions regarding receiving faxes or notifications for received faxes.
I have questions regarding sharing or managing my faxes and documents.
I have questions regarding my account or user security settings.
I have questions about my account, users, or managing my settings.
I am a developer looking for support integrating with an InterFAX API or SDK.
Guides and Documentation
Getting Started
How To
- Manage account users
- Manage users assigned services
- Manage your user settings
- Send a fax from Control Panel
- Send a fax from Email
- View received faxes and documents
- Create and Send to Contact Lists
- Create and manage Groups
- Share faxes and documents
- Auto-Sharing
- Search your Inbox
- Customize your Inbox
- Organize documents with Customized Properties
- Create and manage Cost Centers
Frequently Asked Questions
- General questions
- Billing questions
- Sending faxes
- Receiving faxes
- Account management
- Free trials
- Developer API
Security
- Compliance
- ISO 27001 certification
- PCI-DSS compliance
- Restrict access by IP address
- Enhanced fax sending security
- Encrypting fax confirmations
- Encrypting inbound faxes
- Encrypting outbound faxes
Community
