The Upland InterFAX Control Panel

The Upland InterFAX Control Panel is a web portal which allows customers the ability to log in and access the services assigned to their Users, such as sending, receiving and viewing faxes and documents, as well as acting as a portal for Account Managers to amend Account and User settings.

Navigating the Control Panel

There are two main sets of links in the Control Panel that allow access to the various sections, the
Navigation Menu on the left (Item 1 as shown below) and the User Menu on the right (item 2 as shown below).

The two main sets of links in the Control Panel are numbered above and the various items are defined below, with the Control Panel displaying the Inbox page.

1. The Navigation Menu

The main menu for moving between the services available in the Control Panel.
The menu can be expanded or collapsed using the ‘three horizontal line’ button at the top.
The following links may be found, depending on your assigned Services, or User privileges:*

  • Send Fax – Allows Users with the ‘Send fax’ service to use the InterFAX send fax web form in order to submit faxes.
    Further information on sending faxes from the control panel can be found here.
  • Inbox – Gives Users access to received faxes and documents, which can then be opened for viewing in the InterFAX Document Viewer.
    Expanding the sub menu gives access to Archived items and Trash.
  • Sent Items – Allows access to a Users sent items.
  • My Settings – Gives access to User settings.
    For more information on the settings available at a User level, please see the support section here.
  • *Account Management – Gives Account Mangers access to User management options and billing information.
    For more information on managing your Account, Users and Services, please see the support section here.
  • *Account Settings – Gives Account Managers access to Account information and security settings.
    For more information on the settings available at the Account level, please see the support section here.

*The ‘Account Management‘ and ‘Account Settings‘ menu items will only be available to Users with Account Manager level privileges.

2. The User Menu

The User menu gives quick access to commonly used links, allowing access to the following items;
The menu works as a drop down, triggered by the down arrow link at the top of the page.

  • Profile – Quickly access the User’s profile page, allowing the User to update their details, change passwords.etc
    For more information on the settings available at a User level, please see the support section here.
  • Language Selection – Quickly change the selected display language.
  • Help Center – Access to InterFAX’s public support sections, with FAQ’s, how to’s and general support.
  • Contact Us – Contact InterFAX support team in your region.
  • Change password – Change your current password.
  • Log Out – Log out of your current session and return to the home page.

Need more help? Find support in your region, to be connected to someone who can assist.