Customize your Inbox

The Inbox display includes a table of received documents divided by several columns. Since each account has its own unique view of its business, we enabled the ability to set Account default settings as well as individual User settings. 

 InterFAX default settings 

 InterFAX has configured a set of default columns in the Inbox for all accounts.

The InterFAX default columns set is: 

Owner 

This column includes the username of the user that owns the received document. By default, the document owner is the user that received the document directly. A user can also be a document owner if the user received the ownership from the original user (InterFAX control panel > Inbox > Selected document > Share > Transfer ownership). 

Service information 

This column includes information about the document, according to the type of service.
For example:
 For Receive Fax  the column includes information about: 

  • Fax duration
  • Number of fax pages 

Sender 

This column includes information about the sender of the document, according to the type of service.
For example,
for a received Fax the column will include information about the sender CSID, or for a received Email the column will show the senders Email address.

Receive time 

This column includes the time that the document was received to the system and includes the date and time according to the User’s time zone.
(If the document was received more than a month ago, only the date will appear) 

Share time 

This column includes the time that the document was shared with the active User and includes the date and time according to the User’s time zone.
(If the document was shared more than a month ago, only the date will appear.) 

 Account default settings 

 An Account Manager may change the ‘InterFAX default’ for all Users under an Account, by navigating to InterFAX control panel > Account Settings > Default Users Settings > Inbox columns.


To change the Account default, drag & drop columns to the right-hand column and click the ‘OK’ button to save the changes. 

Notes: 

  • Changing the Account default settings of the inbox columns affects the inbox columns display of all the Account users, even for those who made their own changes previously. 
  • An Account Manager may also add up to 10 customized properties to the Account. This may be done in InterFAX control panel > Account Settings > Customized Properties.  Account Managers may then display these customized properties by default to all Account Users. For more information on managing your documents with customized properties, please see the support section – here.

User settings

All the users may change their own Inbox columns settings by going to InterFAX control panel > Inbox > Set inbox columns.

To change the order, drag & drop columns to the right-hand column and click the ‘OK’ button to save the change. 

Notes: 

  • Changing own inbox columns settings affects the inbox display of a specific device and browser of the user, because these user setting are saved in the browser cookies. 
  • As written above, changing the account default settings of the inbox columns affects the inbox columns display of all the account users, even for those who made own changes previously.

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