Document Services

InterFAX offers many options for sharing, organizing and managing received faxes and documents.

Viewing received faxes and documents

There are a number of ways Users can view faxes and documents, however the way documents can be received and viewed depends upon your security settings.
To get started, please visit the support section – here.
For help navigating and using the InterFAX Control Panel, please see the support section – here.
For more help on the options available within the Document Viewer, please see the support section – here.

Sharing and Auto-Sharing faxes and documents

Received transactions can be shared individually or automatically, and can be shared with single Users, multiple Users, or groups of Users that can be created by Account Managers.
To get started with Sharing, please visit the support section – here.
For help creating and managing Groups for sharing, please see the support section – here.

Organizing and Searching received faxes and documents

Each received item will have several properties such as ‘time received’, ‘number of pages’, ‘shared time’ and ‘owner’, all of which can be used to search the Inbox.
Received items can be further organized by adding tags, a unique reference, document names and/or customized properties, which can then be used to manage, search and organize documents.
For help with searching your Inbox, please see the support section – here.
For more information on adding and searching using customized properties, please see the support section – here.

Support Home

Need more help? Find support in your region, to be connected to someone who can assist.