Success, Support, & Advocacy

Your Partners for a Thriving Content Operation

Fully Leverage Your Investment

 

We’re here to help you increase marketing impact and get measurable results from your content operation. Kapost’s customer success, support, and advocacy teams are dedicated to sharing best practices, resolving questions, and sharing your successes with other B2B marketers who want to learn from your experience.

Customer Success

 

Kapost is your partner in delivering value to your organization through a successful content operation. Using defined metrics (KPIs) to demonstrate progress and growth, your dedicated customer success manager is here to support your goals, help you navigate changes in your organization or MarTech stack, and identify areas for improvement in how you leverage the Kapost platform.

View the Kapost Knowledge Base »

Technical Support

 

If you have a technical issue, we prioritize swiftness and accuracy and get you answers, so you can focus on what you do best—incredible B2B marketing. A 99% satisfaction rate from our customers on issue resolution is proof of our dedication to your success with the Kapost platform.

Submit a Support Ticket »

Customer Advocacy

 

Do you have a content operations success story? We’d love to help you share it. Work with our customer-obsessed team on blog articles or webinars that showcase your thought leadership, film a documentary of your content operations transformation, or start small with a quote that describes your experience. We’re also here to connect you with other B2B marketing leaders, so you can exchange tips and best practices.

Learn about our Customer Advocacy Program »

More than just another software solution