{"version":"1.0","provider_name":"Panviva","provider_url":"https:\/\/uplandsoftware.com\/panviva","title":"Working 2021: How To Make AI Succeed in Your Call Center","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"rX4gJd7VrC\"><a href=\"https:\/\/uplandsoftware.com\/panviva\/resources\/blog\/how-make-ai-succeed-your-call-center\/\">Working 2021: How To Make AI Succeed in Your Call Center<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/uplandsoftware.com\/panviva\/resources\/blog\/how-make-ai-succeed-your-call-center\/embed\/#?secret=rX4gJd7VrC\" width=\"600\" height=\"338\" title=\"&#8220;Working 2021: How To Make AI Succeed in Your Call Center&#8221; &#8212; Panviva\" data-secret=\"rX4gJd7VrC\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/uplandsoftware.com\/panviva\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"A contact center executive we know is always looking for ways to improve her operation. Topping her list are technologies that promise to improve the experiences of employees as well as customers. Of all the promising technologies coming online, she\u2019s been most interested in artificial intelligence. She has embraced it in whatever form it comes. [&hellip;]","thumbnail_url":"https:\/\/uplandsoftware.com\/panviva\/wp-content\/uploads\/sites\/48\/channel-curation-diagram-panviva-960x1024.png"}