Plotting growth via automation and compliance.
Fifth Third started by standardizing and streamlining the sales proposal process—and ultimately improved content management and document creation.
Fifth Third wanted to grow—and they wanted to do so efficiently, in ways that would allow the organization to maintain agility and control costs. Fifth Third began working with Qvidian in 2008 to streamline sales proposals, a crucial component in capturing the new business required for the bank’s planned growth.
Learn how Qvidian improved content management and document creation across the organization.
Homeserve repairs relationships with their customers.
Homeserve sought a way to reduce complaints and put their customers first
Fortnum & Mason builds a comprehensive view of the customer experience.
Fortnum & Mason needed a way to capture and act on feedback across the customer journey.
Sage gives their customers and employees a voice.
Customer insight doesn't have to be taxing. Sage agrees. They needed to centralize feedback and better understand their customers.