Rant & Rave Third-Party Subprocessors

Organization Name	Location	Purpose	Description of Service
Amazon Web Services	Ireland	Hosted Infrastructure	Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
EasyNet	United Kingdom	Colocation and Hosted Infrastructure	EasyNet provides the physical space, power, and internet connectivity that supports infrastructure and operations.
FlairsTech	Poland	Customer Support Services	FlairsTech provides on demand customer support services.
Instiller	United Kingdom	Email platform	Instiller is an email platform used within the platform.
MailGun	Germany	Email platform	MailGun is an email platform used within the Rant & Rave product. It is used to send and receive emails from customers. Email address of the customer is the only mandatory piece of personal data that would be processed through their system.
O2/Telefonica	United Kingdom	Telecommunications	O2 is utilized within the Rant and Rave product for sending SMS messages to customers. Telephone number of the customer is the only mandatory piece of personal data that would be processed through the system.
Open Market	United Kingdom	Telecommunications	Open Market is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
SAP	United Kingdom	Telecommunications	SAP is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
Survey Gizmo	Germany	Web-Based Surveying	Survey Gizmo provides web survey template creation and web based feedback collection capabilities.
SwiftNet	United Kingdom	Voice Platform	SwiftNet is used for voice broadcast within the platform.
Twilio	United States	Voice platform	Twilio is used for voice broadcast, IVR, and voice recording within the platform.
Vodafone	United Kingdom	Telecommunications provider	Vodafone is utilized within the platform as a telecommunications provider for sending SMS messages to customers.
Vox Sciences	United Kingdom	Transcription platform	Vox Sciences is used within the platform for transcription of voice to text.
Content Guru	United Kingdom	Voice Platform	Content Guru is used for voice recording within the platform.
EngageHub	United Kingdom	Telecommunications	EngageHub is utilized within the platform as a telecommunications provider for sending SMS messages to customers.