Rant & Rave Third-Party Subprocessors
Rant & Rave Third-Party Subprocessors
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Organization Name |
Location |
Purpose |
Description of Service |
Amazon Web Services | Ireland United States |
Hosted Infrastructure | Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications. |
Instiller | United Kingdom | Email platform | Instiller is an email platform used within the platform. |
MailGun | Germany | Email platform | MailGun is an email platform used within the Rant & Rave product. It is used to send and receive emails from customers. Email address of the customer is the only mandatory piece of personal data that would be processed through their system. |
Infobip | Germany | Telecommunications | Infobip is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
Alchemer | Germany United States |
Web-Based Surveying | Alchemer provides web survey template creation and web-based feedback collection capabilities. |
Twilio | United States | Voice platform | Twilio is used for voice broadcast, IVR, and voice recording within the platform. |
EngageHub | United Kingdom | Telecommunications | EngageHub is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |