Rant & Rave Third-Party Subprocessors
Organization Name |
Location |
Purpose |
Description of Service |
Amazon Web Services | Ireland | Hosted Infrastructure | Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications. |
EasyNet | United Kingdom | Colocation and Hosted Infrastructure | EasyNet provides the physical space, power, and internet connectivity that supports infrastructure and operations. |
FlairsTech | Poland | Customer Support Services | FlairsTech provides on demand customer support services. |
Instiller | United Kingdom | Email platform | Instiller is an email platform used within the platform. |
MailGun | Germany | Email platform | MailGun is an email platform used within the Rant & Rave product. It is used to send and receive emails from customers. Email address of the customer is the only mandatory piece of personal data that would be processed through their system. |
O2/Telefonica | United Kingdom | Telecommunications | O2 is utilized within the Rant and Rave product for sending SMS messages to customers. Telephone number of the customer is the only mandatory piece of personal data that would be processed through the system. |
Open Market | United Kingdom | Telecommunications | Open Market is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
SAP | United Kingdom | Telecommunications | SAP is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
Survey Gizmo | Germany | Web-Based Surveying | Survey Gizmo provides web survey template creation and web based feedback collection capabilities. |
SwiftNet | United Kingdom | Voice Platform | SwiftNet is used for voice broadcast within the platform. |
Twilio | United States | Voice platform | Twilio is used for voice broadcast, IVR, and voice recording within the platform. |
Vodafone | United Kingdom | Telecommunications provider | Vodafone is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
Vox Sciences | United Kingdom | Transcription platform | Vox Sciences is used within the platform for transcription of voice to text. |
Content Guru | United Kingdom | Voice Platform | Content Guru is used for voice recording within the platform. |
EngageHub | United Kingdom | Telecommunications | EngageHub is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |