Ready for an AI success story from a company making AI really work?

No AI fairy tales here, just an incredible success story. Join our on-demand session for a front-row seat to a candid conversation with Paychex, a RightAnswers customer that’s putting AI to work in knowledge management today. You’ll uncover lessons and gain practical strategies to help you win with AI in knowledge management. That’s right, we’re looking under the hood to separate fact from fantasy and share lessons learned from Paychex’s early AI initiatives.

You’ll learn this (and more):

• Why so many AI initiatives start strong and stall out (and how to avoid it)
• The role your knowledge foundation plays in making AI successful
• What content prep, change management, and scaling really look like in practice
• How Paychex approached their AI strategy and what they’d do differently

Listen in to this on-demand session where humans are taking on the AI in KM question, and sharing real solutions and strategies for success. You’ll leave with more confidence to lead smarter, more grounded conversations about how AI can make a real difference in knowledge management at your organization.

✅ Designed for support leaders, knowledge managers, and contact center professionals
✅ Bonus downloadable resources packed with info you can use right away