AI ROI strategies for enterprise leaders

Date: Tuesday, December 9, 2025
Time: 11:00 – 11:45 AM EST

Enterprise teams know they need generative AI and modern knowledge capabilities. But most leaders struggle to quantify impact, secure budget, and build a compelling business case.

This session delivers a clear, actionable approach to evaluating cost, projecting ROI, and aligning stakeholders around next-gen knowledge investments.

Join seasoned revenue and transformation leaders from RightAnswers as they share proven strategies enterprises use to reduce operational costs, strengthen compliance, and elevate the customer experience with AI-powered knowledge.

Here’s what you’ll learn:

• Why AI for KM should be a budgetary priority in 2026, and how to make that case with confidence
• Key metrics every enterprise should track, like FCR to prove value
• Real ROI examples from orgs who have modernized their knowledge stack
• A practical framework and ROI model to build your internal business case
• Clear steps to phase your rollout across contact centers, support teams, and digital channels

Here’s what you’ll get:

• A practical budgeting framework and ROI model you can tailor to your org
• Access to our new ROI calculator to easily quantify savings and impact
• Your own business case template for executive stakeholders
• A full recording of the session to share with your team

Who should attend:

Enterprise leaders in customer experience, operations, support, digital strategy, transformation, IT, and knowledge management.