Marketer vs. Machine
How does technology impact the decisions marketers make?
Marketers and the rise of technology
Do all marketers embrace technology?
Do they know how to maximize their investment in marketing automation?
Making the most of the myriad of technologies now available to marketers is a major challenge. Often, the role technology plays in an overall marketing strategy depends on how adept the marketer is at managing it.
We surveyed 200 senior–level marketers from different sized companies, across a range of industries to ask: how does technology impact the decisions marketers make?
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Gartner® Hype Cycle™ for Customer Service and Support Technologies, 2023
This Gartner® Hype Cycle™ will help customer service and support technology leaders assess the maturity and risks of customer service and support technologies.

Gartner® Hype Cycle™ for Customer Service and Support Technologies, 2023
This Gartner® Hype Cycle™ will help customer service and support technology leaders assess the maturity and risks of customer service and support technologies.

Gartner® Hype Cycle™ for Customer Service and Support Technologies, 2023
This Gartner® Hype Cycle™ will help customer service and support technology leaders assess the maturity and risks of customer service and support technologies.