August 11, 2026 | 11:00am ET
Discover how to prioritize scalable, governed, and trusted knowledge before investing heavily in AI to ensure contact center success.
Join Nadine Power of Upland Panviva to start planning your CX modernization roadmap. You’ll learn:
- The challenges and opportunities of adopting a knowledge management system that can support AI functionality without risk
- Practical governance strategies that improve compliance and operational consistency
- Real-world results from real knowledge management system transformations
- How Panviva’s user interface and AI conversational search can provide instant answers (and confidence!) to your agents in real time
- An actionable plan for developing the next steps of your AI-ready knowledge
Register Now
Register Now
Meet Your Presenter
Meet Your Presenter
With over 25 years of cross-functional experience in customer-centric roles, Senior Product Manager Nadine Power is Upland Panviva's featured speaker for this event. Her deep expertise in contact center operations, change management and digital transformation initiatives, and the CX market landscape uniquely qualify Nadine to speak to the challenges and opportunities of knowledge management modernization.
