Important Announcement, please read carefully

Since 2018, the Eclipse PPM team has been working to transition the feature set to the new platform. Effective July 8, 2019, we will retire Eclipse V5 including the Silverlight and GO applications. Customers will need to the new version in order to continue using Eclipse PPM.

Why are we doing this?

Our Spring 2019 R2 release delivers feature parity with the legacy application, and offers many additional, new features, so the Silverlight and GO functionality will no longer needed. The new platform is built on updated web technologies, offering functionality enhancements. This change is an important marker in the evolution of Eclipse PPM, as we are now poised to accelerate our investment in developing new features and functionality, driven by customer requests and market trends.

What is the impact?

Effective July 8, 2019 the legacy version of Eclipse PPM, known as v5, with Silverlight, will no longer be accessible to your users. Also, on this date, for those who have it enabled, the GO application will no longer be available. At login, all users will be immediately redirected to the new version, featuring the latest user interface and experience. All existing administrative configuration, SSO login, data, and report configurations, will be maintained and available.

How do I transition?

This release features the same functionality that you are already familiar with, but comes with a change in the user experience. In order to maintain usage and drive adoption, it is strongly recommended that you define and implement a transition plan.  Our Customer Success Team is ready to help you with product demos and training to support you and your team on the path to a smooth and successful transition.

As soon as possible, please reach out to your Customer Success Manager. He or she will work with you to develop a transition roadmap that covers training and internal adoption strategies, to help your internal team adjust to the new experience.

If you have any questions about specific functionality, we invite you to reach out immediately to your Customer Success Manager.

What is the transition timeline?

• April 2019 | Eclipse PPM 2019 R2 will be released, which ensures the new version han
  dles all the same business scenarios as the legacy version.
• June 2, 2019 | A configuration change will be released and enabled for all users, exposing a prompt button on the  main login page to all users, to the login page enabling all users to select the new version.
• July 8, 2019 | All users will be automatically redirected to the new version at login. The previous Silverlight version, and GO application will no longer be visible nor available.

Upland is committed to 100% success for our customers.  As a valued customer and Eclipse PPM user, we want to facilitate a smooth transition for you and your users. If you haven’t transitioned to the new version already, you should begin planning your transition with your Customer Success Manager.

If you have any questions about the retirement process or would like assistance on helping your team transition to our latest version, please let me know or contact your Customer Success Manager.