Waterfall Third-Party Subprocessors
Waterfall Third-Party Subprocessors
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Organization Name |
Location |
Purpose |
Description of Service |
| Amazon Web Services | United States Ireland |
Hosted Infrastructure Telecommunications |
Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications. |
| Appcues | United States | Product Support | Appcues provides product-based benefits to enhance customer communication, resources, and tools for new and existing customers. |
| Infobip (formerly Open Market) | United States United Kingdom |
Telecommunications | Infobip is utilized within the platform as a telecommunications provider for sending SMS messages to customers. |
| Mblox | United States | Telecommunications | Mblox is utilized within the platform as a subscriber lookup solution for SMS/MMS. |
| Skycore | United States | Telecommunications | Skycore is utilized within the platform for sending picture and video messages and is not utilized in the EU/EEA/UK. |