Cimpl Third-Party Subprocessors

Organization Name

Location

Purpose

Description of Service

Amazon Web Services Canada Hosted Infrastructure Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
Day2 Mobility Canada Customer Service/Support Day2 Mobility provides managed services around around mobile
iComm United States Customer Service/Support iComm acts as a contractor and provides expert support services to Upland customers.
INAP Data Center, iWeb Canada Colocation and Hosted infrastructure iWeb is a data center colocation.
Invoice IQ United States Invoice Data Retrieval and Normalization Invoice IQ retrieves and normalizes invoice data in a single format that can be loaded in Cimpl. Invoice IQ also processes manual invoice data and provides an electronic file for upload.
Twilio United States SMS Messaging Alerts of roaming and excessive data usage are sent to subscriber via sms messages using the Twilio service.
FlairsTech Poland Customer Support Services FlairsTech is the customer support services provider, providing tier 1 support to customers.