Fully Account for Spend and Allocation of Services
Today’s organizations need real-time, accurate data on phone usage and cost. Without it, they are limited in their ability to provide meaningful contribution on how and where to enable services that cut costs, while keeping the same level of service for their employees. Detailed call accounting data enables decision-makers to act quickly and provide insights into phone usage and cost, for chargeback, human resource and legal requirements, as well as overall productivity and capacity planning.
“Upland’s call accounting Solution provides detailed information about our voice network while allowing us to chargeback for voice usage across the firm.”
– Manager, Voice Engineering, Large Media Firm
Modernize Your TBM Systems
Organizations who strive to become accountable to the cost of IT and shared services need to modernize their existing technology business management (TBM) infrastructure. Watch this webinar on demand and learn the key success factors to a successful financial management strategy.