Translating IT for Finance and the Board
Translating IT for Finance and the Board
Think and communicate more strategically about IT Functions and IT Budget with your organization.
ITFM Education Series
Translating “IT speak” into business language that aligns with the priorities of Corporate Finance or the Board, revolutionizes the IT Budgeting discussion.
Written in conjunction with our partner Thavron Solutions, this White Paper will allow you to think more strategically about the IT Functions and the IT Budget as well as how to make communicating those with the organization more effective.
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Operationalising the Voice of the Customer
Operationalising the Voice of the Customer
The Voice of the Customer is undoubtedly one of the most important aspects to maintaining a positive customer experience within the contact centre industry. So, how will you operationalise VoC?
High Traffic Day SMS Checklist
High Traffic Day SMS Checklist
Top Tips & Tricks for a Speedier Send
High Traffic Day SMS Checklist
High Traffic Day SMS Checklist
Top Tips & Tricks for a Speedier Send