Kapost Third-Party Subprocessors

Organization Name

Location

Purpose

Description of Service

Amazon Web Services United States Hosted Infrastructure Amazon Web Services (AWS) is the hosting provider utilized by Upland for infrastructure and applications.
RedisLabs United States Caching Infrastructure RedisLabs is a caching service used to quickly retrieve recently used data.
Heroku United States Hosted Infrastructure Heroku is utilized as a portion of the hosting provider for infrastructure.
CloudConvert United States Media Conversion CloudConvert is used to convert media from one format to another for use within the platform.
Sendgrid United States Email Platform Sendgrid provides email notifications to customers.
PaperTrail United States Application Logging and Rendering Platform PaperTrail is an application logging platform for searching/analysis/monitoring.
FlairsTech Poland
Egypt
Customer Support Services FlairsTech is the customer support services provider, providing tier 1 support to customers.