Samantha Middlebrook

A seasoned transformation and product strategist, Samantha is an expert in all things CX, EX and Knowledge Management. As the translator between technology, business and teams, she is passionate about creating seamless solutions to complex business problems and demonstrating the quantifiable benefits of digital transformations. Samantha was recently recognised as one of the Top 150 global CX thought leaders, and Engati’s top 14 experts, and actively participates in organisations such as Girls In Tech.


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