Top CIOs Deliver Measurable Financial Benefits
Top CIOs Deliver Measurable Financial Benefits
Compensation and customers are top of mind for today’s leading CIOs...
Priorities of Today’s CIOs
Compensation and customers are top of mind for today’s leading CIOs. According to CIO.com’s 13th annual State of the CIO survey, 61% of CIOs have part of their compensation tied to a specific corporate revenue or profit goal. In the past, only CEOs and CFOs were burdened with a list of corporate financial targets. Now more than ever, CIOs are held accountable to corporate financial goals beyond just managing expenses, such as revenue growth, profitability and Earnings Per Share (EPS).
Fill out the form to download the white paper.
More resources
More resources
Operationalising the Voice of the Customer
Operationalising the Voice of the Customer
The Voice of the Customer is undoubtedly one of the most important aspects to maintaining a positive customer experience within the contact centre industry. So, how will you operationalise VoC?
High Traffic Day SMS Checklist
High Traffic Day SMS Checklist
Top Tips & Tricks for a Speedier Send
High Traffic Day SMS Checklist
High Traffic Day SMS Checklist
Top Tips & Tricks for a Speedier Send