USGBC Case Study
Learn how Kapost enabled USGBC to identify successful marketing strategies and produce high-quality content.
Kapost Powers the Content for USGBC’s Marketing Automation
Kapost’s streamlined workflow and processes helped move the U.S. Green Building Council’s (USGBC) marketing content from fragmented and non-targeted to robust, relevant, and buyer-centric.
USGBC, a membership-based non-profit organization that promotes sustainability in building design, integrated Kapost before onboarding other marketing technologies, including marketing automation, because the two systems relied heavily on one another and would require a streamlined and data-driven process that it didn’t have in place.
Sheer Volume of Content: Starting with developing a new website, USGBC quickly realized “how much content we were actually going to need to create.”
Disjointed Workflow: A lack of process and technology resulted in a manual, often chaotic workflow that caused inefficiencies.
No process: for developing content to fuel marketing automation. In addition to the content needs for the website, USGBC could see the ongoing need for content to fuel its marketing automation engine.
USGBC learned that the value of Kapost extended beyond its powering marketing automation. With Kapost’s data and analytics, Tiffany Coyle, USGBC’s digital marketing manager, could “identify what was successful and replicate what worked”.
- Disjointed Workflow
- Sheer Volume of Content
- No Process to Fuel Marketing Automation
Value in Metrics, Lead Generation, and Efficiencies
Kapost powered the marketing content that drove people toward USGBC lead-generation landing pages, increased process efficiencies, sped up approval processes, and provided valuable insights into critical marketing metrics.
Producing Quality Content
USGBC can now separate the wheat from the chaff, dialing in on only producing quality content—the content that resonates with audiences and attracts the most lead generation.
“It became apparent early on that Kapost and marketing automation work hand-in-hand, and we can’t do marketing automation without thinking about content marketing. Kapost is the way for us to get organized.” Tiffany Coyle | Digital Marketing Manager
- 700 Published: 700 blogs posts published in just one year.
- 79% Decrease: Decrease in production time. USGBC’s team went from a 7-day review cycle to 12 hours.
- 1/5 Time Spent: The USGBC team went from spending 40-50% of their time managing assets to 10-15% of their time.
Western Australia’s Real Estate Institute Enlists InGenius CTI to Deliver a Winning Member Experience
REIWA switches CTI providers to deliver an exceptional contact center experience for members and employees.
UPMC Insurance Services Division launches a scalable proposal process and drives company-wide adoption.
UPMC Insurance Services builds 200+ proposals annually with Upland Software’s Qvidian product. The Proposal Development Team increased content usage 200%.
Informatica increases its reference fulfillment rate to 95% with RO Innovation.
Informatica trusts RO Innovation to provide its sales team with references on demand. The company grew its customer success library 60% with RO Innovation.