eBook

The Content Operations and Strategy Hiring Handbook

Learn how to perfect and streamline the people and process behind maximizing the impact of your content.

What’s Inside?

  • Stats about what your colleagues look for in content hires
  • Org charts to optimize and expand your current team
  • Actual formulas to justify more headcount resources

Hiring for the Content Operations Roles on Your Marketing Team

Did you know 97% of marketers believe content will be just as or more important as last year for delivering a positive customer experience?

The content operations team is a critical function to deliver exceptional customer experience, and we’ve literally written the book on it.

Content operations serves as the special forces of your marketing organization. Learn how to perfect and streamline the people and process behind maximizing the impact of your content.

Download

All fields are required

More resources

eBook
2023 National Sweepstakes Kit

Second Street’s National Sweepstakes are a fantastic way to drive more revenue and increase your email database.

Read more

eBook
Increase the adoption of your knowledge management system

When your team has confidence in your knowledgebase, they are more likely to use it. Learn how to ensure the long-term usage of your knowledgebase and increase the adoption of your knowledge management program by implementing a content review process. Learn more in the Content Review Best Practices Guide. Download the eBook now!

Read more

eBook
How healthcare providers are driving exceptional patient experiences with Panviva

Panviva knowledge management provides healthcare organizations with a single source of truth, ensuring Scheduling, Patient Access and Customer Service teams find the right information fast.

Read more