Success Stories
Tapi Carpets and Floors boosts conversions by 123% with Upland Adestra
Tapi Carpets and Floors boosts conversions by 123% with Upland Adestra
Learn how Tapi Carpet and Floors used automated SMS to drive a 123% lift in post-visit conversions and dramatically improve customer engagement.
Tapi Carpet and Floors brings expert flooring advice straight to customers’ homes. To maximize the impact of these Home Visits, Tapi introduced automated SMS reminders using Upland Adestra—ensuring customers stayed informed and ready to take action. The result: higher engagement, faster follow-up, and a major boost in conversion rates.
Download the case study to learn how Tapi Carpet and Floors accomplished:
- 123% lift in conversion rate post-contact for SMS recipients
- 6% increase in Home Visit conversions with SMS
- Consistently high SMS open rates between 90–95%
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LabVantage Solutions builds a scalable, trusted knowledge foundation with RightAnswers
LabVantage Solutions builds a scalable, trusted knowledge foundation with RightAnswers
LabVantage centralized fragmented expertise into one governed source of truth—and built the trusted knowledge foundation their AI strategy depends on.
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How Immediate Media Co. gave BBC Good Food consumers a personalized email experience
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