Webinars

Connected Through Change: Delivering Restaurant & Retail CX In Today’s World

Connected Through Change: Delivering Restaurant & Retail CX In Today’s World

Learn how restaurants and retailers can deliver outstanding experiences during this time.

The current climate has thrown retail & restaurant industries into an unprecedented situation, but the need to build strong customer relationships remains ever-important. Brands must continue to provide outstanding customer experiences, even while those customers are experiencing something completely out of the ordinary. In these times, the key to engagement is empathy, and your multichannel messaging strategy must adapt to show your customers you care.

Watch our on-demand webinar to learn:

  • Innovative ways to shift your messaging strategy during this time
  • How leading brands are navigating current industry challenges
  • Best practices for meaningfully engaging your customers across channels

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How Broadcast Stations are Positioned to Turn ‘Best Ofs’ into Six‑Figure Revenue Engines
How Broadcast Stations are Positioned to Turn ‘Best Ofs’ into Six‑Figure Revenue Engines

‘Best Of’ programs have long been associated with newspapers, but broadcast stations may be even better positioned to turn them into six‑figure revenue engines. Join us to learn how forward‑thinking radio and TV stations are transforming ‘Best Ofs’ into one of their most consistent and scalable revenue drivers. Drawing from real-world examples across markets of […]

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Is your Knowledge Management ready for AI-powered customer contact?
Is your Knowledge Management ready for AI-powered customer contact?

We'll walk through a plain-language KM maturity model, help you identify where your organization sits right now, and be specific about what "threshold capability" actually means.

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Webinars
What Is TBM? A Practical guide to implementing Technology Business Management
What Is TBM? A Practical guide to implementing Technology Business Management

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