Maximize Your RFP Automation & Proposal Management Software Investment with Upland Qvidian Premier Success Plans

At Upland Qvidian, we are committed to delivering 100% Customer Success, defined by the value you expect and the delight you experience every day. To further your unique success goals, we offer a range of Premier Success Plans that remove the need for costly custom services and support and help build a foundation for success.

Key Premier Success Plan Benefits:

  • Dedicated Customer Success Manager (CSM)
  • 24/7 dedicated support line for critical issues
  • Consulting and configuration services hours
  • Prioritized feature suggestion weighting
  • Sandbox and pre-release environments
  • Enhanced product roadmap visibility
  • Customer Engagement

    Dedicated Customer Success Managers provide account support and direct accountability to further your
    success goals. Receive invites to our quarterly Virtual User
    Conference (VUC) to increase learning and share feedback.

  • Product Development

    Receive higher priority weighting for new feature suggestions, so you can positively influence product direction. Learn more about Qvidian and share ideas with peers and Subject Matter Experts (SME) in our Community.

  • Customer Support

    Keep your implementation optimized with dedicated live attendants as well as expanded support hours and faster response times for problem resolution.

  • Product Experience

    Enhance your product experience with included advisory and report writing services, dedicated access to pre-release environments, and additional training.

Ready to accelerate your success?