DPD Case Study

dpd

Delivering a first-class customer service

The launch of DPD’s Predict service in 2010 was a game changer for the delivery market and for UK retailers, enabling customers to receive a one-hour delivery window for their parcels and giving them the ability to change their options mid-flight.

All DPD needed was a reliable partner to deliver the service — Rant & Rave was the solution!

The proof's in the pudding

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    Improved first-time delivery

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    Increased service performance with zero messages “dropped”

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    Improved brand perception

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    Return on investment seen in just three months!

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