DPD Case Study


Delivering a first-class customer service

The launch of DPD’s Predict service in 2010 was a game changer for the delivery market and for UK retailers, enabling customers to receive a one-hour delivery window for their parcels and giving them the ability to change their options mid-flight.

All DPD needed was a reliable partner to deliver the service — Rant & Rave was the solution!

The proof's in the pudding


    Improved first-time delivery


    Increased service performance with zero messages “dropped”


    Improved brand perception


    Return on investment seen in just three months!

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