Best-in-class SaaS deployments with BA Insight

Why BA Insight SaaS Search?

Upland Software’s enterprise-grade cloud operations provide state-of-the-art speed, reliability, connectivity, security, and scalability to support Software-as-a-Service (Saas) deployments.

With a BA Insight SaaS deployment, users truly feel the competitive advantage that enterprise search offers while reaping the benefits of the cloud such as:

• Access to an enhanced enterprise search experience
• Increased accessibility to information
• Improved worker productivity Reduced cost of maintenance

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Cloud infrastructure capabilities

Upland’s reliable, connective, and secure cloud capabilities provide a robust way to scale and gain confidence in a cloud deployment. Our partnership with Amazon Web Services (AWS) provides a secure and deployable solution with the highest quality infrastructure. Other benefits include reliable data encryption as well as the following services and credentials:

• Network security – Experience default security provisions that help safeguard the confidentiality and integrity of all data transmitted over any form of data network. We implement and maintain the strongest industry standards for encryption.
• Vulnerability management – Servers, networking infrastructure, and all other physical and virtual resources are kept as current as possible with appropriate security-specific system patches. Regular penetration tests and vulnerability scans are performed to further assess our security preparedness. All major technologies are configured to best practice standards to remove unnecessary services and other configuration options that can subject the resources to unnecessary risk.
• Business continuity and recovery – Upland requires that all applications hosted on behalf of customers have a documented and approved disaster recovery plan, and all continuity plans must be communicated and approved by management. Business continuity plans are tested annually to verify their effectiveness and suitability with all aspects of the testing being documented, including overall results and lessons learned. This is vital to a secure system and key to your business performance.
• Accreditation and best practices – All of our products are accredited with the appropriate certifications, based on the customers’ requirements. The applicable certifications ensure the most satisfactory delivery of our products and enable your competitive advantage. Possible certifications are:
  • SSAE 16 SOC 1 Type II
  •  SSAE 16 SOC 2 Type II
  • ISO 27001 Certification
  • GDPR Compliant
  • HIPAA Compliant
  • Privacy Shield Certification

Questions about the benefits of BA Insight’s Saas deployment? Contact BA Insight for a complimentary product demonstration today.

Are you a visual learner? Check out BA Insight’s overview video for a sneak peek at how our enterprise search software works.