BA Insight for Amazon Kendra

Transform how your organization interacts with information. Combine the power of Amazon Kendra’s intelligent machine learning with BA Insight’s robust connectivity and user experience platform to deliver precise answers to employees and customers, no matter where content lives.

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Reimagine Enterprise Search with BA Insight and Amazon Kendra

Enterprise data is often scattered across dozens of disconnected systems, making it difficult for users to find what they need. Amazon Kendra offers powerful intelligent search, but it needs access to your data to be effective.

BA Insight completes the picture. We provide the essential connectivity, classification, and user interface layer that turns Amazon Kendra into a unified, enterprise-grade knowledge engine. Whether you are looking to improve employee productivity, enhance customer support, or power Generative AI models, our solution ensures your users surface the right knowledge, right when they need it.

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Benefits of BA Insight and Amazon Kendra

Connect to everything

Don't let data silos limit your potential. BA Insight offers 95+ pre-built connectors to ingest content from critical enterprise systems like SharePoint, Salesforce, ServiceNow, Box, Google Drive, and more into Amazon Kendra. Securely index content from on-premises and cloud repositories to create a single source of truth.

Intelligent enrichment

Search is only as good as the metadata behind it. Advanced knowledge preparation via AutoClassifier uses text analytics and AI services, including Amazon Rekognition, to automatically tag and categorize content. This metadata enrichment improves search relevance, reduces AI hallucinations, and ensures users find exactly what they need.

Seamless knowledge delivery

Deliver a search experience your users will actually enjoy. Knowledge delivery via SmartHub provides a modern, customizable user interface for Amazon Kendra that looks and feels like the apps your team uses every day. It supports natural language queries, document previews, and personalized recommendations, all within a secure environment.

In-app search integration

Meet your users where they work. With BA Insight, you can embed intelligent search capabilities directly into the applications your teams use most, such as Microsoft Teams, ServiceNow, Salesforce, and more. This approach keeps workflows uninterrupted and drives higher adoption of your knowledge management tools.

Why BA Insight for Amazon Kendra?

Supercharge your enterprise search, discovery, and AI generation capabilities.

Unified search experience: Combine information from multiple enterprise systems into a single, coherent search interface.
Natural language processing: Empower users to ask questions in plain English and receive exact answers, FAQs, or document snippets rather than just a list of links.
AI enablement: Prepare and enrich your unstructured data to power Amazon Bedrock, Rekognition, and other Generative AI projects with high-quality, grounded context.
Fine-tuned results: Kendra’s deep learning models come pre-trained across 14 industry domains, allowing it to extract more accurate answers. Users can manually refine search results by the importance of data sources, authors, freshness, or by using custom tags.

Security trimming: Respect existing access controls and permissions from source systems, ensuring users only see the content they are authorized to view.
Endless scalability: Hitting the limits of SharePoint search? Just use Amazon Kendra to supplement your existing search and present users with a single unified result set through SmartHub.
Rapid deployment: Deploy quickly using a fully managed service approach via AWS, significantly reducing the time and cost associated with custom search implementations. No need to manage servers, infrastructure, or reliability with automatic multi-AZ deployment.

95+ Connectors and Growing

Ready to gain a competitive edge?

BA Insight enables you to index your content into Amazon Kendra safely. With over 95+ Connectors, BA Insight offers secure integrations for the most popular content repositories like NetDocuments, Documentum, iManage, Veeva Vault, and others to deploy the most advanced emerging AI technology. We can also build custom Connectors by request.

Our top-notch security processes and customer support means you can rely on BA Insight to maximize your Amazon Kendra investment. Supercharge productivity and future-proof your business with powerful AI search that delivers results.

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BA Insight 95 Plus Connectors and Growing

Power Your AI Success

From connecting your data to delivering personalized answers, our platform provides the technology, connectors, and AI tools you need to access, prepare, and deliver knowledge securely and at scale.

Knowledge Delivery

SmartHub delivers a secure, accessible, and exceptional user experience, using conversational search and machine learning to provide personalized, highly relevant answers.

Knowledge Connection

ConnectivityHub unifies enterprise data for top-tier search and AI, integrating 95+ Connectors with platforms like Amazon OpenSearch, Kendra, Microsoft Search, Azure AI Search, Copilot and Elasticsearch, scaling to put all information at your fingertips.

Knowledge Preparation

AutoClassifier uses NLP, AI, ML, and analytics to enrich your data with superior metadata, making knowledge more discoverable and improving search and AI outcomes.

AI Enablement Platform

BA Insight’s AI Enablement Platform streamlines implementation, safeguards and accelerates AI investments, and works with any AI engine to access, prepare, and deliver knowledge for faster, more relevant results.

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