Knowledge delivery
Knowledge delivery
Securely deliver optimized, relevant, and personalized knowledge, directly in your native workflows using SmartHub, Upland BA Insight’s comprehensive knowledge delivery solution.
Find knowledge faster
Give knowledge seekers the search results they need, with relevant, connected, and actionable AI search experiences powered by analytics, intelligent query processing, and personalization.
Get hyper-connected
Deliver data connectivity to slash application bouncing, so workers can get the job done. No more guesswork when it comes to where data lives. Just reliable, trusted knowledge at your fingertips.
Achieve AI success
The future is AI-agnostic, and we’re here for it! Bring your AI platform(s) and search engine(s) of choice, so you can benefit from maximum flexibility and scalability well into the future.
Access a universal search hub
Access a universal search hub
- SmartHub provides one search bar to access all internal repositories via 95+ connectors
- Choose from a variety of search experiences including conversational, semantic, keyword, or whatever works best for your industry, organization, or use case
- Utilize customizable UI components to make your search or RAG experience unique to your business
Preview content
Preview content
- Enable your users to quickly find pages with the most relevant content for their search
- Simplify search evaluation processes without the need to save and download it first
- Highlight search terms to conveniently uncover every single page that contains the term
Get relevant results faster
Get relevant results faster
- Automatically surface recommendations and suggestions for additional content
- Provide personalized dashboards loaded with highly relevant results
- Drive users to the information they need, when they need it
Find the right experts
Find the right experts
- Quickly connect users with internal experts
- Collaborate on ideas, get advice, and compare results
- Find precise answers that help staff perform their jobs better
Combine our solutions to supercharge your search.
Combine our solutions to supercharge your search.
Enrich, augment, and categorize knowledge
Enrich, augment, and categorize knowledge
BA Insight’s AutoClassifier modernizes the way knowledge is fed into AI. Organizations get a better grasp on their data. When knowledge is more contextual, findable, and relevant, AI answers vastly improve.
- Remove the burden of tagging from users when generating new content
- Improve and optimize your AI search experiences
- Automatically recognize key terms, phrases, and more to enrich enterprise knowledge
Connectivity without compromise
Connectivity without compromise
With access to 95+ information sources our Connectors ensure your search results efficiently deliver the answers you need with precision.
- BA Insight supports the following platforms: Amazon Kendra, AWS, Azure AI Search, Elasticsearch, Microsoft Search, SharePoint Online, SharePoint On-Premise, Solr
Get started with SmartHub.
Get started with SmartHub.
Accelerate daily work with personalized, precise knowledge delivery for every user, every time. See how SmartHub can work for you.