Managed Mobility Services reduce your costs and improve your service
The mobile employee requires a lot of support. Our Managed Services team performs the administrative work to support your users, while making mobility a predictable and optimized service for your organization.
Choose the right managed mobility services for your organization.
Expense management services
Outsource your expense management to Cimpl, to optimize your mobile services. Our expert team performs the following:
- Inventory management – Initial loading of user and device information from client or vendor reports
- Invoice processing – Loading, processing, and validating invoices each month for timely, accurate payment
- Cost allocation – Validating the cost and usage of each asset, assigned to the appropriate cost center and employee for showback or chargeback
- Accounts Payable – AP published from invoice
- Reporting – Graphical information about cost and usage trends and outliers; identifies assets no longer in use to enable better decision-making and cost optimization
Procurement, fulfillment, and distribution services give you a predictable ordering experience for your enterprise, regardless of carrier, device type, or service. Upland Cimpl implements industry best practices and automated tools to streamline the experience.
Your employees order devices via our self-service portal or your ITSM platform such as ServiceNow, seamlessly linked to Cimpl self-service.
Robust reporting and monthly meetings are additional benefits of our enterprise mobility management solutions. We uncover discrepancies and potential savings, and discuss ways to optimize expenses based on our findings.
End-user support and service
Deliver a predictable support experience with our enterprise mobility management services. Our service and support desk handles:
- Hardware issues
- Application issues
- Mobile device management (MDM) connectivity
- Device kitting and imaging
- User administration of MDM services
Some of the benefits of managed mobility solutions from Cimpl include simplified operations, greater automation, and high-quality end-user experiences.