eBook

How to Build a Cloud Center of Excellence (CCoE)

How to Build a Cloud Center of Excellence (CCoE)

What is a cloud center of excellence (CCoE) and why do you need one?

While you may be tempted to continue full steam ahead with your cloud migration and do without a cloud center of excellence (CCoE), it really is an important step in your cloud journey.

A cloud CCoE recommends industry best practices, set standards, policies and procedures, and establish cloud guidelines. Setting these up ahead of time enables you to transform your business using the cloud. And a diverse group of CCoE members brings valuable perspectives.

Get the cloud CCoE guidelines in this quick guide. You will learn:

  • Vital traits and skills to look for in CCoE members
  • Tasks performed by the CCoE at different stages of your cloud journey
  • Ongoing goals of the cloud CCoE

Download

Download

All fields are required

More resources

More resources

Resource header
eBook
Qualify Your Way to Better Sales
Qualify Your Way to Better Sales

Chasing a deal never comes without a cost.

Read more

Resource header
eBook
Human Over Hype: Designing Experiences That Matter
Human Over Hype: Designing Experiences That Matter

The power of AI is undisputable. From enhanced productivity to driving innovation, AI can take your business to the next level. While CEOs of the world’s most recognizable brands have made bold promises about AI, is it really worth the hype?

Read more

Resource header
eBook
The Power of Personalization in the Contact Center
The Power of Personalization in the Contact Center

Personalization is no longer a luxury. It’s now a necessity if you want to build brand loyalty and deliver an exceptional customer experience. In this eBook, you’ll learn how personalizing the customer experience can lead to higher conversion rates and better customer retention.

Read more