It’s the most wonderful time of the year – with the carts overflowing and your web traffic telling you, “Be of good cheer!”. But then, the events of 2020 catapulted us into a world of daunting uncertainty. It’s more important than ever to ensure you’re not only prepared for all possibilities but also have strategies in place to thrive in this 2021 holiday season.

This retailer and restaurant playbook will guide you through:

• Trends for this upcoming holiday season
• Ways to increase engagement and revenue from your email & SMS programs
• Campaign & promotion ideas