5 Proven Tactics to Improve Customer Engagement with SMS
How to use SMS to engage new customers and retain existing ones
SMS messaging reaches your intended audience without needing to fight through the clutter of their email inbox and without getting lost amongst thousands of app notifications. Similarly, through the rise of curbside pick-up and buy-online-pick-up-in-store (BOPIS), text messaging has become an expected channel for customer service and notifications.
You can employ these benefits across many different industries. Even if you haven’t adopted SMS as a marketing channel yet, there are many ways your organization can use text messaging to improve your customer experience.
Key takeaways:
- Why your business needs SMS
- How to implement customer loyalty programs
- Ways to use mobile wallet
- Creating SMS campaigns to increase engagement
Download
All fields are requiredMore resources
Lessons learned from our customers about IT cost management
Managing an IT budget is more complicated than just keeping costs low. To stay competitive, you need to know how to cut costs and where to invest. Get practical tips on IT cost management here.
7 Reasons to Include SMS in Your Communication Strategy
No matter your industry, learn why SMS is an effective tool to add to your multi-channel communication strategy.