AI that helps services teams spot problems before they become costly.
PSAi brings AI directly into Upland PSA so services organizations can reduce operational drag, improve project visibility, and protect margins.
Detect Risk Earlier
Surface anomalies and project risks before they impact margins.
Reduce Manual Work
Automate repetitive analysis and timesheet activities.
Make Faster Decisions
Get answers across projects instantly using natural language.
Why services teams need earlier visibility
What's happening today? vs What it's costing you?
Manual data entry & validation
Manual data entry & validation
Project and resource managers lose hours reconciling data instead of driving delivery.
Reactive risk management
Reactive risk management
Issues surface late, leading to margin erosion, missed milestones, and unhappy customers.
Inconsistent project oversight
Inconsistent project oversight
Status quality varies by project manager, creating leadership blind spots and uneven client delivery.
Slow, fragmented decision-making
Slow, fragmented decision-making
Leaders wait for reports instead of acting on live signals.
Operational drag on profitability
Operational drag on profitability
Routine analysis consumes billable time that should go to client work.
Three ways PSAi helps services teams work faster and smarter
Three ways PSAi helps services teams work faster and smarter
Ask one question across multiple projects and get a clear answer fast.
Analyze multiple projects at once, drill down in natural language, and review the evidence behind each answer.
- Multi-project analysis
- Natural-language drill-down
- Supporting evidence for each answer
- Suggested next actions
Helps teams catch issues before they become costly variances.
Spot anomalies, missing hours, and effort hotspots earlier so project managers can act sooner.
- Timesheet-aware project insights
- Billable-hours analysis by task and person
- Timesheet notes validation
- Project-context analysis
Help teams log time faster while staying in control.
Use intelligent autofill with user review, editable entries, and full traceability.
- Three autofill options
- User review before submit
- Full audit trail
- Inline recall and edit
Built for security, privacy, and control
PSAi is designed to meet enterprise requirements for AI adoption—so business teams can move faster and IT can evaluate it with confidence.
Enterprise AI Infrastructure
- Anthropic LLM
- AWS Bedrock infrastructure
- No prompt or output storage
Data Privacy & Governance
- Customer data is not used for model training
- Admin-configured data scope
- No third-party data sharing
See PSAi in action
See PSAi in action
See how AI in Upland PSA can help your organization surface risk sooner, reduce manual work, and make faster project decisions.