Why Knowledge Matters for Services Organizations
How do you ensure your team is following compliance policies? What systems do you have to support new employee onboarding and ensure consistent project delivery? Can your team get access to the information they need, when they need it? Knowledge Management gives services organizations a to methodology capture, maintain, and share their playbooks across their organization to remain competitive, compliant, and efficient.
Everyone’s a Subject Matter Expert with Knowledge Management
Knowledge Management gives team members immediate access to a wealth of enterprise knowledge, from both internal and external sources. Resource time is spent delivering, not searching for information, leading to faster time to completion and improved project quality—hallmarks of a profitable services organization.
When Everyone Is “In the Know”
Does your team have easy access to the information they need when they need it? Share knowledge and build a team of subject matter experts. Whether you need to share project and resource playbooks, best practices, or corporate guidelines, knowledge is democratized and accessible.
“51% of projects are now fixed-priced, repeatable projects. With fixed-priced projects, companies are laser-focused on driving as much margin as possible, and for the first time, knowledge management matters.”
– John Ragsdale, Distinguished Researcher, Vice President of Research, Service Technology at TSIA
Channel Your Inner Knowledge and Increase Project Profitability
Discover how service organizations can streamline their business with KCS® Verified Knowledge Management by developing more knowledgeable team members, driving operational efficiency, increasing corporate policy compliance, and improving project margins.
Additional ResourcesView all »
Knowledge Management- It’s Not Just For Help Desks Anymore!
Read how KCS Certified Knowledge Management can help Service Organizations
How Knowledge Management Improves Governance
Streamline processes and improve project outcomes with Knowledge Management.