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Upland PSA Recognized as Market Leader by G2 Crowd Fall 2019

Upland PSA climbs from High Performer to Market Leader in the G2 Crowd Grid reports for Professional Services Automation

Upland Software is thrilled to announce that Upland PSA, the only knowledge-enabled professional services automation platform that also combines proposal automation and customer sentiment analysis, is featured as Market Leader in the G2.com, Inc. Grid® Report for Professional Services Automation  2019 and also in the Momentum Grid® Report for Professional Services Automation | Fall 2019.

“G2 Crowd is an important source of insight on Professional Services Automation solution providers, and we are very pleased to be recognized by our customers as a leader in this space,” says Mounir Hilal, Chief Customer Officer and EVP, Upland Software. “Backed by over 20 years of experience in the PSA market, I am happy that our customers recognize the quality and innovation of Upland PSA and stand behind our product to drive their business value.”

Upland PSA WorkcenterUpland PSA pioneered customer-centric PSA that brings together sales, delivery, and customer success teams to drive better customer experience and foster long-term customer outcomes. It not only enables organizations to find and assign people to projects based on skills, availability, & utilization, and optimize utilization for maximum profitability, but also to monitor key performance indicators across the entire solution suite, to ensure efficient business operations, and the financial health of your organization.

G2 is the world’s largest tech marketplace where businesses can discover, review, and manage the technology they need. More than 3M people visit G2.com to read and write authentic reviews about thousands of software products and professional services. Millions of monthly buyers leverage G2 Crowd to fail-proof their next crucial B2B purchase.

Every quarter, G2 Crowd releases a grid report for Professional Services Automation. Upland PSA has been featured in the past 12 reports and is climbing in customer satisfaction and customer adoption.

Below are some quotes from our customers (see the G2 Crowd website):

“Easy to use, highly functional Professional Services Automation system”

“Tenrox – PSA Application to Meet All Your Requirements”

“Simple, highly flexible, yet robust PSA solution”

“Excellent Product with Great Support”

Upland PSA was also recognized in the G2 Momentum Grid report for professional services automation. The Momentum Grid identifies products that are on a high growth trajectory based on user satisfaction scores, employee growth, and digital presence.

Please join us October 21-23, 2019 at the Technology Services World Conference in Las Vegas, at booth 35.  In addition to being a Silver Sponsor, Upland is co-hosting a speaker session with customer Grass Valley, a Belden brand, titled Grass Valley’s Transformation to Customer-Centric Services Delivery is Driving On-Time Projects and On-Time Revenue on Tuesday, October 22, 3:10 – 3:50 PM in Bristlecone West, at the Aria Hotel. Attendees can hear how Grass Valley improved services profitability by 18% over 3 years using Upland PSA.

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