How to Thrive as a Resource Manager
How to Thrive as a Resource Manager
5 proven strategies to optimize your workforce and upgrade your performance.
One of the biggest challenges faced by services organizations is the ability to accurately plan and staff projects in order to achieve maximal billable utilization. However, resource managers are still dealing with constant uncertainty, which directly impacts their ability to deliver or even exceed on the strategic expectations that are placed on their role.
This white paper, How to Thrive as a Resource Manager, will give you insight into 5 proven strategies you can implement to help you optimize your workforce and upgrade your performance.
More resources
More resources
Operationalising the Voice of the Customer
Operationalising the Voice of the Customer
The Voice of the Customer is undoubtedly one of the most important aspects to maintaining a positive customer experience within the contact centre industry. So, how will you operationalise VoC?
A Checklist for Technology Expense Management
A Checklist for Technology Expense Management
Use this checklist as a starting point to manage your technology investments with confidence.
Streamlining Healthcare Communication
Streamlining Healthcare Communication
Embracing cloud-based fax solutions for enhanced efficiency, compliance, and support.