Industries

Media & Entertainment

The media and entertainment (M&E) industry has evolved beyond physical newspapers and the tv screen. Consumers now expect a personalized experience across many channels.

M&E brands must utilize all their customer data to create a rewarding customer experience. Learn how our solutions help M&E brands deliver relevant interactions across every channel, update your users on your latest content, and create customized recommendations to every customer.

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Retail & eCommerce

The best defense against new and existing threats is through consumer loyalty. Your app is the best way to cultivate loyalty through building direct, personalized connections with your customers.

Utilize your app more effectively through marketing that drives loyalty and translates that into more revenue. Retailers who use Upland Localytics found that their app customers are 5x more valuable than non-app customers.

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Telecommunications

These days, the vast majority of consumers have a phone, cable, and internet. In a saturated market, the key to continued revenue growth is through customer retention and increased revenue per customer.

How can telecommunications companies achieve this? By creating personalized, meaningful experiences that enhance their customer journey. Jumpstart your digital transformation and transform your customer data into digital intelligence that can help you drive the next best action for your customer experience.

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Consumer Financial Services

The financial services industry has changed drastically in recent years. Long gone are the days where customers visit one branch, make a deposit, and move on with their day. Financial services brands must now create a customer experience that creates meaningful interactions at every step of the customer journey.

Fast forward your digital transformation and harness your customer data to deliver a better, more personalized customer experience.

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Travel & Hospitality

As the old industry adage goes, it’s about the journey, not the destination. Consumers agree and that mindset has been applied to every aspect of the travel and hospitality industry.

Consumer expectations around how they want to be communicated with brands has changed– they want to be treated uniquely. Use customer data to deliver personalized mobile app experiences to make every step–from the moment they’re intrigued by the destination to when they arrive home–of the customer journey meaningful.

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