Get to know your customers on a deeper, more personal level. Learn where they come from and how they engage with your brand. See what works and why, so you can strengthen personalization, grow retention, and minimize churn.
Every customer is unique and wants an individualized experience. Stop treating your customers like large, generic groups that share a few attributes, and start connecting with your audience in the moment with truly personalized engagements instead.
Mobile, web, social, SMS, email, in-store — your customers are everywhere and we’ve got you covered. Engage each customer through tailored, personalized messages, and keep the conversation flowing no matter where they are.
Here’s How We Help
We help you build love for your brand through meaningful customer engagement.
First, understand your customers on a deeper level through rich, contextual data. Then, create truly individualized experiences with intelligence and personalization capabilities. And, reach your customers where they are so you can drive impactful, relevant customer engagement.
Finally, bring it all together with dedicated assistance that informs your strategy and helps you reach your brand goals.
“At FreshDirect, we’re deeply focused on the customer experience. Working with Upland Localytics to improve our App Store rating has provided us with a unique new way of engaging with both our loyal and newer customers.”
Director of Marketing Operations
“In the past year, we’ve seen over 50% of our reservations come through the app, and it’s really shown the importance of mobile for us. We use Localytics to understand and influence every stage of our mobile user journey, starting right from the download.
Mobile Marketing Manager
“With Upland Localytics, we are able to track uninstalls a an important complement to our efforts to better understand, and ultimately prevent, user churn.”
Mobile Product Manager
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