Customer support and resources

Customer support and resources

Unparalleled product support and access to documentation and resources help get you up and running quickly and keep your software operating smoothly.

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OL Care support program

OL Care support program

Our global maintenance plan for Objectif Lune software provides product support, access to online learning resources, and regular updates and upgrades. Enroll in OL Care to benefit from Customer Support and technical experts who can provide assistance and guidance with any questions or issues.

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Get the best technical support

Get the best technical support

The Upland Support team is dedicated to helping you succeed by providing timely resolutions to issues and questions. Contact Customer Support by phone during local business hours* (excluding public holidays) or submit a ticket by logging into the Community.

*OL Care Extended Support subscribers benefit from after-hours business-critical support. Please consult your OL Care contract for contact information.

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  • Monday to Friday
    9 am to 8 pm EST
    +1 514-798-8714
    +1 866-348-5863

  • Australia
    Monday to Friday
    9 am to 7 pm AEST
    +61 3 8548 4894

    Japan
    Monday to Friday
    9 am to 5 pm JST
    +81 50 3488 5816

    Malaysia
    Monday to Friday
    9 am to 5 pm MYT
    +60 327 834 307

  • France
    Monday to Friday
    9 am to 5 pm UTC +1
    +33 1 80 87 52 86

    Germany
    Monday to Friday
    9 am to 5 pm UTC +1
    +49 6151 7809 103

    Netherlands
    Monday to Friday
    9 am to 5 pm UTC +1
    +31 79 361 8036

    United Kingdom
    Monday to Friday
    9 am to 5 pm UTC +0
    +44 845 505 6349

Essential customer resources

Essential customer resources

Whether you need to download and launch your software or find answers to product questions, this is the best place to start. We highly recommend bookmarking this page!

Software Activation

Log into the Web Activation Manager (WAM) online portal to download and launch your Objectif Lune software.

Access WAM

Help Center

Learn and resolve issues quickly through our product documentation, forum, and knowledge base.

Go to Help Center

Resource Center

Discover the OL Connect basics or refine your skills with blog posts and hands-on tutorials. Download sample documents for inspiration and have a peek at best practices.

Go to Resource Center

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Customer Satisfaction Rate
Customer Satisfaction Rate
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Supported languages across regions
Supported languages across regions

Empower your team with Upland training

Empower your team with Upland training

Equip your team with comprehensive OL Connect knowledge and skills through instructor-led training courses.

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