Email vs. the Algorithm: A Publisher’s Guide to Staying Seen

Email vs. the Algorithm: A Publisher’s Guide to Staying Seen

7 minute read

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It might be a stretch to say we’ve entered a post-news era, but let’s be honest – it’s getting increasingly difficult to cut through the noise.

We’re living in an age where opinion often outweighs fact – at least in the eyes of search engines, social media platforms, and those ever-evolving LLMs (yes, AI tools like ChatGPT). While these systems aggregate and amplify the content we see daily, they also make it more difficult than ever to simply deliver the news. The fact is, these systems prioritize content that generates engagement and therefore are more attracted to sensationalist opinion rather than cold, hard facts.

Thankfully, one channel continues to stand strong against the algorithmic chaos of rage-bait, misinformation, and phenomena like Google Zero – email. But before we dive into why email remains such a powerful and essential distribution tool, let’s take a moment to understand why this matters so much.

News and Opinion: What’s The Difference?

Traditional media companies have long balanced two distinct pillars of content: news and opinion. News is grounded in fact – reporting what happened, when, where, and to whom. Opinion, by contrast, is about interpretation – offering context, perspective, and sometimes a touch of provocation.

One informs. The other engages. Both have value. But understanding the difference is essential – especially as we explore how these principles translate into the fast-moving world of digital content and its many routes to market.

In the newsroom, the line between news and opinion is well understood. Journalists are trained to respect it and held accountable through self-regulation and media law. But in the wild west of digital publishing and social media, those old rules are harder to enforce – and often harder to define.

The Changing Face of Journalism

Traditional journalists, trained in the principles of reporting, understand the critical difference between news and opinion. But that distinction isn’t always clear to the general public. If it’s printed in a newspaper, broadcast on television, or distributed via a reputable-looking website, many assume it must be news.

In today’s fragmented media landscape, anyone can present themselves as a journalist. And while some do an admirable job, others may lack a grounding in journalistic ethics and standards. More concerning still are those who knowingly disregard those principles, using their platforms to spread misinformation or push personal agendas under the guise of news.

So when a lack-of-facts doesn’t get in the way of a “good story”, and algorithms do their very best to amplify personalities rather than precisely researched content, how do legitimate journalists and publishers ensure that their work reaches it audience?

Email: A Direct Line in a Distracted World

While print, websites, and apps will always be an important part of any publishing journey, email stands apart as a secure, unfiltered route to an audience.

Unlike social media platforms or search engines, email doesn’t rely so heavily on engagement metrics or trending topics to determine visibility. It delivers content directly to inboxes with no gatekeepers and no guesswork.

This matters more than ever. As publishers grapple with phenomena like Google Zero and the declining reach of organic content, email offers a rare sense of control. It’s a channel where journalists and media brands can maintain editorial integrity, build trust, and foster loyal readership, without having to play by someone else’s algorithmic rules or dumb-down their content to join the race to the bottom.

That’s why newspapers and traditional media outlets on both sides of the Atlantic are doubling down on email. From The New York Times to The Guardian, publishers are investing in email newsletters not just as a way to distribute stories, but as a strategy to deepen engagement, personalize content, and drive subscriptions. These aren’t just daily digests, they’re curated experiences, often written by senior journalists, designed to connect with readers on a more intimate level.

Beyond the Headlines: Email Powers a Richer Content Ecosystem

And the good news gets better. Email isn’t just for breaking news or editorial updates. It’s a launchpad for a wide variety of content formats that thrive outside the algorithmic noise. From evergreen articles to video series, podcasts, and even live events, email provides a reliable and versatile way to connect audiences with deeper, more engaging experiences.

  • Evergreen content: Unlike social posts that vanish in a matter of hours, a well-crafted newsletter can resurface timeless insights, how-to guides, or thought leadership pieces weeks or even months after publication, driving sustained traffic and value.
  • Video and podcasts: With platforms increasingly saturated and discovery driven by opaque recommendation engines, email offers a direct way to promote new episodes, highlight key moments, and build a loyal subscriber base. Many publishers now treat email as the primary distribution channel for their audio and video content, not just a promotional afterthought.
  • Events: Whether it’s a virtual webinar, an in-person panel, or a major industry conference, email campaigns are the backbone of registration, reminders, and post-event follow-up. They help build anticipation, drive attendance, and extend the impact long after the event ends.

Precision Without Fatigue: Best Practices for Smarter Email Newsletters

Publishing regular newsletters doesn’t come without its challenges. One of the biggest hurdles publishers face is striking the right balance between frequency and relevance. Send too many emails, and you risk overwhelming your audience. Send too few, and you miss valuable opportunities to engage. The solution isn’t fewer emails – it’s smarter targeting.

Leading publishers are embracing segmentation strategies that allow them to send more newsletters, but to more refined and relevant audiences. Instead of broadcasting the same content to everyone, they tailor messages based on reader interests, behaviors, and engagement patterns.

This approach not only boosts engagement, it also safeguards deliverability. By sending content that’s timely and relevant, publishers reduce unsubscribes, avoid spam complaints, and maintain strong sender reputations. It’s a sustainable way to scale email output without triggering inbox fatigue or deliverability issues.

Dynamic segmentation, where audience lists update automatically based on real-time data, is another best practice gaining traction. Publishers are also using interactive content like polls, quizzes, and surveys to gather zero-party data, helping refine targeting even further.

Ultimately, the goal is to treat email not as a one-size-fits-all channel, but as a personalized experience. When done right, it becomes a powerful tool for deepening relationships, increasing retention, and delivering content that truly resonates.

How Newsletters Help Publishers React in Real Time

Newsletters don’t only enable publishers to share regularly timed updates. They also offer a vital tool for rapid response and public reassurance. Unlike social media, where algorithms often amplify sensationalism and conspiracy theories, email allows trusted sources to deliver accurate, timely information directly to their audience, without interference or distortion.

This capability becomes especially critical during moments of public uncertainty. Take, for example, a recent incident involving a public health charity that discovered a conspiracy theory gaining traction online. The story was not only picked up by fringe outlets and shared widely on social media, it was also amplified by many mainstream media organizations who sought to discredit the information but in doing so, created more confusion and concern among vulnerable communities.

Rather than waiting for the news cycle to correct itself, the charity acted swiftly. Within hours, they issued a special edition of their newsletter, clearly outlining the facts, debunking the misinformation, and providing links to verified medical sources. Because the message was delivered via email, a trusted, direct channel, it reached their audience without delay or distortion.

Ready to Join the Newsletter Revolution?

Email is no longer just a distribution channel for your newsletters. It’s a strategic asset for publishers who want to cut through the noise, build trust, and deliver real value. If you’re looking to elevate your newsletter strategy and connect with audiences in smarter, more meaningful ways, speak with one of our experts today.

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